1. Select "Archiving" tab.
2. Select "Archiving: 30 Days Rention" option.
GO TO THE SUBSCRIPTION PAGE
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Intermedia has been recognized by J.D. Power for providing “An Outstanding Customer Service Experience” for its Assisted Technical Support. J.D. Power 2024 Certified Assistance and Technical Support Program™ recognition is based on successful completion of an evaluation and exceeding a customer satisfaction benchmark through a survey of recent servicing interactions for its technology service and support operations. For more information, visit www.jdpower.com/awards.
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1. Select "Archiving Portal" (blue button).
2. Archiving platform will pop up for use and configuration.
ACCESS THE ARCHIVING PORTAL
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1. Select "Enable Archiving" link.
2. Wait for a few minutes for the archiving provisioning process to complete.
GO TO THE ARCHIVING PAGE
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Your organization's communication data has a lot of valuable knowledge, IP, and insights. With Archiving, you can automatically preserve, search, and retrieve your critical business calls, chats, SMS*, or video meetings for productivity, legal or compliance reasons.
With Archiving you can:
Free 30-day archiving retains communication data for 30 days. For longer retention periods, upgrade to one of our 1-year to 10-year plans.
Have Continual Historical Access to Your Company’s Last 30 Days of Unite Calls, Video Meetings, Chats & SMS
WHY WOULD YOU WANT TO USE IT?
HOW TO ENABLE... IT'S SIMPLE
* SMS not available in the UK