Intermedia has been recognized by J.D. Power for providing “An Outstanding Customer Service Experience” for its Assisted Technical Support. J.D. Power 2023 Certified Assistance and Technical Support Program™ recognition is based on successful completion of an evaluation and exceeding a customer satisfaction benchmark through a survey of recent servicing interactions for its technology service and support operations. For more information, visit www.jdpower.com/awards.
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Intermedia Named a Leader
The Aragon Research Globe™ for the Intelligent Contact Center for SMB, 2024
In today’s highly competitive business environment, delivering exceptional customer service experiences can be critical to an organization’s success. Contact Centers are quickly becoming “experience centers,” leveraging AI technologies that enhance customer interactions and streamline business operations. Small and medium-sized businesses are often challenged to compete with larger organizations that have deployed contact center solutions. Intermedia Contact Center with integrated Intermedia SPARK AI technology aims to level the playing field for SMBs.
Download the Aragon Research Globe for Intelligent Contact Centers for SMBs report to see why Intermedia was named a Leader.
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The Aragon Research Globe™ for the Intelligent Contact Center
for SMB, 2024
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