Intermedia has been recognized by J.D. Power for providing “An Outstanding Customer Service Experience” for its Assisted Technical Support. J.D. Power 2023 Certified Assistance and Technical Support Program™ recognition is based on successful completion of an evaluation and exceeding a customer satisfaction benchmark through a survey of recent servicing interactions for its technology service and support operations. For more information, visit

Intermedia Unite is either a trademark or registered trademark of, Inc. in the United States and/or other countries. Users of this site agree to be bound by the Intermedia Service Agreement, Service Level Agreement and Acceptable Use Policies.

Legal | AUP | Privacy Policy

Copyright ©, Inc. 1995 — 2023.  All Rights Reserved.

Call us!  877-320-0509

Intermedia Secures the 2023 Frost & Sullivan Global New Product Innovation Award in the Unified Communications Archiving Sector

Frost & Sullivan Global New Product Innovation Award

The widespread adoption of diverse communication options within unified communication deployments provides unique opportunities and challenges for end-user organizations. With its innovative and powerful Unite Archiving solution, Intermedia is addressing both the growing compliance challenges in the use of multi-modal communications channels and is driving advances in productivity. 

Download the Frost & Sullivan report to learn more about why Intermedia was given this prestigious award.

* By submitting your contact information, you acknowledge that Intermedia may collect, process, and use your personal information pursuant to the terms of Intermedia’s Privacy Policy.

Intermedia Unite Archiving automatically captures and stores Unite chat, SMS, and voice data without administrative or user action for continual data retention. It offers a secure, searchable information archive to help quickly identify and retrieve relevant interactions for productivity use cases, and to support compliance and regulatory retention requirements. The solution is fast and easy to deploy and provides a powerful contextual search capability based on a view of all users across different channels.