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Bring the functionality of Intermedia Unite into ServiceNow to deliver a better customer experience.

INCREASE PRODUCTIVITY

STREAMLINE WORKFLOWS

EASY TO USE

Intermedia Unite® Integration for ServiceNow

Increase employee productivity and drive customer retention

DRIVE CUSTOMER RETENTION

  • CLICK-TO-CALL Click on any contact to make calls using Intermedia Unite directly within ServiceNow.
  • SCREEN POPS Pull up existing customer tickets on incoming calls.
  • ADVANCED TICKETING Quickly create support tickets for customers.
  • COMBINE WITH CONTACT CENTER Further enhance productivity and customer engagement with additional functionality, available at no extra cost when you subscribe to both Unite and Contact Center Pro or Elite services. Learn More.

Give employees the tools to be more efficient

Intermedia Unite is either a trademark of Intermedia.net, Inc. in the United States and/or other countries. Users of this site agree to be bound by the Intermedia Service Agreement, Service Level Agreement and Acceptable Use Policies.

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Embed Intermedia Unite into everyday business applications to automate business workflows and maximize worker efficiency.

Combine powerful communication capabilities with relevant customer data to ensure sales and support teams have the right information at the right time.

Saves agents time from switching between applications.

Intermedia Unite for ServiceNow is an easy to use and easy to deploy integration, with no heavy training or implementation costs.